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York now has one of the world’s ‘hottest new hotels’ according to TripAdvisor

Mon 24 May

The two bed loft suite at Roomzzz Hotel in York

Mon 24 May 2021  @ 7:15am
YorkMix
Business

A luxury hotel in York has been named among the world’s best new places to stay.

Roomzzz York City – the riverside aparthotel – was named one of 20 of the world’s ‘Hottest New Hotels’ in Tripadvisor’s 2021 Travellers’ Choice awards.

It also scooped a ‘Best of the Best’ award.

World class: Roomzzz York

Taking 16th place on the global list of top hotels it is the highest rated UK hotel, alongside other winners including venues in Santorini, Hanoi and Cape Town.

Based on reviews from Tripadvisor’s international community of travellers, Roomzzz York City was singled out thanks to its exceptional ratings from guests for its level of service, quality and satisfaction.

Robert Alley, chief operating officer at Roomzzz Aparthotels said: “York is a fantastic destination and we are proud to be included in a list of glamorous full service hotels and resorts.

“We place great emphasis on exceptional customer experience, from a warm welcome and a great apartment, to a place that feels like home. The team has done an amazing job during challenging times to make our customers feel truly special.”

All about the hotel

The Roomzzz York lounge

The £20 million Roomzzz York City launched in December 2019 and has remained open throughout the pandemic for essential travel and provided complimentary accommodation for NHS heroes during the first lockdown.

The hotel boasts 97 self-contained apartments, each with its own kitchen amenities, across four storeys as well as a luxury penthouse.

Many of the rooms feature balconies or floor-to-ceiling windows offering stunning views over the River Ouse and Rowntree Park.

Guests book into apartments with kitchens, living space, king size beds and bathrooms with rainfall showers and heated floors. A 24-7 reception team, daily housekeeping and complimentary Grab & Go breakfast with all day tea/coffee as part of the service experience.

Ashley Young, senior marketing and communications manager at Visit York, added: “The awards celebrate some of the best hotels across the world and we are delighted that Roomzzz York City has made it on to this prestigious list.

“Huge congratulations to the team for this fantastic achievement which recognises all their hard work providing excellent customer service for visitors.”


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