A public meeting on the recent flooding in York descended into chaos when local residents began leaving in protest at the way it was being run.
Film footage shot by YorkMix shows one man shouting “You’re all crap” and throwing paper as he was escorted out of the Barbican Centre on Paragon Street.
Others branded the meeting a “waste of time” and a “PR exercise”.
Officials from the City of York Council (CYC), Environment Agency (EA), BT and rescue services were being quizzed on the Boxing Day floods which hit more than 500 properties and businesses in the local area.
At the start of the meeting on Friday evening (January 15), Mark Scott, from the EA, apologised to those victims of the flooding and said he would attempt to address their concerns over the course of the two hour event.
But as it got going, angry residents demanded answers rather than “detail”.
‘We just want answers’
About half of the 150 people at the meeting were directly affected by the flooding hitting their homes. Others were indirectly affected with damage to their businesses or were volunteers helping during the clear-up operation.
In one exchange caught on camera, a local resident can be heard shouting: “We don’t want detail. We just want answers. Never-mind laughing. This isn’t a joke. Did you get flooded?”
He then goes on to say:
She couldn’t go back and get anymore because the council shut the yard.
I was the only person there putting sandbags out. None of the council.
Later during the exchange, the man who asked the question interjects to say: “Why did you close the yard?”. A council official replies by saying: “I haven’t got the answers to that sir.”
The man can then be seen leaving the centre. He says: “There you go that’s what you need to be reading” before throwing paper at the panel.
“Four days I had all that done. You’re all crap”.
Six boxes of belongings left
Questions being asked by the floor included those on emergency telephone information, immediate response when officials knew the River Foss and River Ouse were going to flood and the decision by the Environment Agency to raise the Foss flood barrier.
After Mark Scott outlined the series of events that took place before and during the flooding, a woman, who was left with only six boxes of belongings after the water hit her home, asked: “Whose responsibility was it once you realised there was a problem with the barrier?
When that water came rushing into my house so fast because that was scary and I’m not easily scared.
One man in the meeting said he would not be able to make an insurance claim because the decision to raise the Foss barrier meant it was no longer treated as an “act of God”.
Another woman, during a separate exchange, asked for each panel member to provide answers to the questions. “If you can’t, please say ‘no we can’t’ and at least then we know where we stand.”
Audience walk-out
Throughout the event, which began at 6pm and ended at 8pm, various members of the audience began to walk out. One member told the panel that it was the “worst form of PR” he had seen.
At the end, York’s MPs Rachael Maskell and Julian Sturdy told those left to contact them if they needed assistance such as with insurance claims.
Outside, Graham Martin, from the York People’s Assembly, gathered alongside a group of demonstrators to protest against the cuts to flood defences. They also launched a petition.
Chris Steward, the leader of CYC, was not on the panel but sat at the front of the audience.
Those who were on the panel included Steve Stewart, the chief executive of CYC, Commander Phil Cain, from North Yorkshire Police, Dave Dryburgh from North Yorkshire Fire and Rescue and Tom Keeney, the BT Regional Director.
The meeting in Tweets
Our panel are getting ready for the #yorkfloods event @yorkbarbican pic.twitter.com/IuUJWvLpHC
— City of York Council (@CityofYork) January 15, 2016
Police silver commander reports 2500 homes were at risk on Boxing Day & had to prioritise evacuation #yorkfloods pic.twitter.com/UcWWIejqor
— Katharine Knox (@katharineknox) January 15, 2016
Mark Scott from @EnvAgency acknowledges victims with cold dirty flooded homes over Christmas, says sorry #yorkfloods pic.twitter.com/gsd9l9LQli
— BBC Radio York (@BBCYork) January 15, 2016
#yorkfloodmeeting council contacted 900 homes not really saying when they visited though.
— York Momentum (@YorkMomentum) January 15, 2016
CYC Chief Executive Steve Stewart is now speaking to the audience about the council's response to #yorkfloods pic.twitter.com/GUBu5mSRLL
— City of York Council (@CityofYork) January 15, 2016
York floods meeting: people becoming impatient for answers at response to flooding. @BBCYork #yorkfloods pic.twitter.com/OJSCzhJDQQ
— Mike Kemp (@MikeKemp3) January 15, 2016
The meeting is an utter shambles @BBCYork @MikeKemp3
— Gwen Swinburn (@GSwinburn) January 15, 2016
#yorkfloods meeting has given up on presentations because of interruptions from the audience. Sir Ron Cooke's chairing slated by questioners
— Kate Lock (@KlockworksKate) January 15, 2016
Getting chaotic at the #yorkfloods meeting. Several people have walked out as others try to ask Qs on why York flooded.
— Victoria Prest (@Press_VictoriaP) January 15, 2016
Commander Phil Cain from @NYorksPolice is now speaking to the audience about the police's response to #yorkfloods pic.twitter.com/5hnZ2nvzXO
— City of York Council (@CityofYork) January 15, 2016
Questions about CYC response and their emergency phone om boxing night. 'What's point of an emergency phoneline if not manned?' #yorkfloods
— Victoria Prest (@Press_VictoriaP) January 15, 2016
Get a grip @cityofyork council told . Not enough support ! You were able to get traffic wardens out says one #yorkfloods @minsterfm
— DavidDunninguk (@daviddunninguk) January 15, 2016
People now streaming our of shambolic #yorkfloods meeting
— Kate Lock (@KlockworksKate) January 15, 2016
CYC Chief Exec and Emergency Planning Chief admit there is no contingency plan for Foss flooding #york floods
— Kate Lock (@KlockworksKate) January 15, 2016
So there is NO @CityofYork Foss Flood Plan – so much for EMERGENCY PLANNING -that is appalling @daviddunninguk @BBCLookNorth @BBCYork
— Gwen Swinburn (@GSwinburn) January 15, 2016
Mark Scott, regional director @EnvAgencyYNE is now answering questions from the floor at the #yorkfloods meeting pic.twitter.com/oWum83Jb7t
— City of York Council (@CityofYork) January 15, 2016
Audience member leaving in tears- she's not got answers to why she wasn't given more warming
— Gemma-News (@GemmaLDillon) January 15, 2016
representatives from army + fire and rescue didn't speak at all !BT answered just one question #yorkfloods
— Gemma-News (@GemmaLDillon) January 15, 2016