York residents are being given the opportunity to submit their views on how successful and useful the e-scooter trial has been.
Tier, Europe’s largest micro-mobility company, has announced the launch of a public consultation in the city.
Participants will be able to use an interactive map to share comments and add images about parking, user behaviour and rider experience.
The feedback will be shared with City of York Council to inform the future development of micro-mobility in the city, ensuring that both users and non-users in the local community are able to voice their needs and help inform decisions that will impact the service.
Private e-scooters remain illegal for use on public roads and footpaths.
Alongside the consultation, Tier will also be running an in-person session with Jessica Hall, York’s city manager, and Sight Loss Councils in the new year.
The session will discuss parking and incidents of pavement riding to help TIER understand how they can further mitigate any negative impacts from micro-mobility use on visually impaired people in the community.
Georgia Yexley, Head of Cities for UK and Ireland of Tier, said: “Following our one-year anniversary in York last month, we’re looking forward to hearing the views of riders and residents alike and using this to improve our service across the city.”
The trial is running in York until at least March 2022, so this consultation will help TIER understand who enjoys using them and why some people regard them as a nuisance.
The survey can be found here
Cllr Andy D’Agorne, Deputy Leader and Executive Member for Transport at City of York Council, said; “This is an important opportunity for residents to shape the scheme and help make it an even better fit for our city, whether or not they expect to use the service themselves.
“I’m glad to see Tier continuing to welcome the input of all residents.”