York hospitality leaders raise their concerns on reopening day

Although they have welcomed today’s reopening, York’s Hospitality Association have expressed concerns about the ‘digital timebomb’.

The problem is what they called stacked bookings – “We are now seeing customers book multiple options for both their dining and accommodation options and deciding as late as the day of the visit and cancelling,” said Martin Bradnam, chair of HAY and general manager of Doubletree by Hilton, York.

They have a solution though – the full story is here.