A campaign group thinks this might be the worst bus stop in York – and they are calling for action.
It is a temporary stop found on Piccadilly. And the York Bus Forum says it isn’t working for passengers.
Changes to the two-way running of Coppergate brought in during the pandemic, which resulted in more room being assigned to pedestrians and cyclists, has led to “an unfortunate impact on bus passengers travelling to Hull Road, Dunnington and Stamford Bridge and beyond,” says the forum.
“Instead of a convenient bus shelter in Merchangate with cover, seating and clear bus timetable information passengers are now faced with a temporary stop placed against a derelict building (near the old Banana Warehouse) with no amenity.
“This arrangement is confusing as it has vehicles entering from the opposite direction as usual. It is also inconvenient as it is poorly signposted, dimly lit, lacking any shelter and has no seating!
“At a time when it is vital that we encourage bus passengers to return to the city’s services it seems incredible that no better solution can be found.”
This has led to the forum being “inundated with complaints from bus users about the current arrangements”.
The services affected are 10, 26, X46 and X47.
‘Had to make the change’
Forum representatives said they have “found a lack of willingness to resolve this issue” from bus companies First and East Yorkshire, and from City of York Council.
And they are asking anyone affected to get in touch.
A spokesperson for First York said: “The temporary stop near the Banana Warehouse is to ensure the volume of buses using this route can be properly managed to maintain connections and punctuality for customers travelling to these areas beyond the city.
“Unfortunately, using the Merchantgate stop will not achieve this as stop congestion is likely to occur.
“We have had to make this alteration as the change to Coppergate prevents us from using our regular stop in Piccadilly.
“We appreciate the patience of customers while this temporary stop at Banana Warehouse is in use and continue to work with the transport team at City of York Council to see if an alternative can be agreed.”
To have your views heard on all stops in the city go to the council website and fill in the ‘Improving York’s Bus Stops’ questionnaire.