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Glitch in test and trace system causes ‘deeply frustrating’ delay in reporting positive York Covid cases

Photograph: fernandozhiminaicela / Pixabay
Friday 21 May, 2021 @ 6.33 am News Chloe Laversuch - Local Democracy Reporter
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A glitch in the national test and trace system that caused a delay in reporting positive Covid cases has only affected a small number of people in York, health leaders say.

York is one of eight areas reported to be hit by the delays in telling local teams about positive Covid cases.

A BBC report said that for three weeks in April and May, eight local authorities did not have access to the full data on positive test results in their area.

York’s public health director Sharon Stoltz has sought to reassure residents that case numbers in the city are low and the glitch affected only a relatively small number of people.

She said: “We are confident that every case that has tested positive has received their results and has been advised of this and the action they need to take.

“This issue did mean that some of their contacts won’t have been contacted which is unfortunate. As cases are low in York we believe this has affected a relatively small number of people.”

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Council leader Keith Aspden said the glitch is “deeply frustrating”.

He said: “We are aware that in York, some individuals have not been contacted as a result of the reported failure in the national test and trace system.

“This is of course deeply frustrating, as it undermines the excellent work being done locally by our public health team, residents and local businesses, to reduce the spread of the virus and return to some normality.

“These failures in Government run centralised systems have been evident throughout the pandemic and even ahead of the public enquiry into the handling of the pandemic, the Government should have learnt its lessons by now over the repeated failures of the centralised test and trace system.”

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