Updated: City of York Council HQ closed after incident

The customer centre at City of York Council’s HQ has closed unexpectedly.

It’s because of safety work being carried out in the building, following an incident with the sprinkler system.

Update: This evening the council said the Centre at West Offices will reopen tomorrow (Tuesday) following the completion of safety checks on the building.

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Tonight’s planning committee meeting has been moved to the Grand Boardroom at The Grand Hotel on Station Rise.

If you need to get in touch with City of York Council the contact details are online here.

If you are unable to use our online services, contact Customer Services on telephone 01904 551550 between 8.30am and 5.30pm, Monday to Friday (9.30am – 5.30pm on Thursdays).

They ask for your patience and ask you to limit your telephone contact unless urgent as they need to prioritise support for the most vulnerable residents.