• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

News and entertainment worth sharing – York and North Yorkshire

  • News
  • Radio
  • Vouchers
  • WIN
  • More
    • Tickets
    • Lifestyle
    • Advertise
    • About
    • Contact

Council sends out waste collection calendars printed with the wrong dates

Mon 23 Nov

Photograph: YorkMix

Mon 23 Nov 2020  @ 8:33pm
Chloe Laversuch - Local Democracy Reporter
Politics

Faulty waste and recycling calendars have been posted to residents by the council.

Conservative councillor Paul Doughty criticised the local authority when a calendar dropped on his doormat but only listed incorrect garden waste collection dates.

Cllr Doughty said: “Imagine my surprise when I opened it and discovered that data was missing from every month of the year and that even the data that was printed was incorrect – meaning they were advertising garden waste delivery during the winter months when they never collect at all!

“Now they’ll have to correct it all and post it out again, at double the expense.”

He said he has asked how much it costs taxpayers for the calendars to be delivered and why the calendars are not included in the council tax bill letter.

A spokesperson for the council said they are aware of just six faulty calendars of the 91,000 delivered to York homes.

‘We apologise for the error’

The incorrect waste calendar, showing garden waste collections through the winter. Photograph: Paul Doughty

Assistant director of transport, highways and environment James Gilchrist said: “First and foremost, we apologise for the error found in this version of the calendar.

“We can confirm that, of the 91,000 calendars which were distributed to all households in York this month, we have been made aware of only six isolated errors of this nature.

“As a result, we have worked to update our database as quick as possible, in order to ensure that the council’s ‘refuse look up’ tool on the website now works correctly.”

Residents can look up their waste collections online here, which gives an option to print off a new calendar from home. Mr Gilchrist said new calendars will be available next week, from 1 December.

“Every year we send out a paper calendar to all residents, as we have done for many years.

“We know that to some residents, a paper calendar is extremely important, particularly some of our most vulnerable residents, some of whom do not have access to the internet.

“We want to ensure all residents across the city have access to this data and therefore, the paper calendar is used to reach as many households as possible.

“The calendar is issued at this time of year to reflect the fact that green waste collections end and Christmas sees changes to many residents’ collections.”


Trending »


Primary Sidebar

Footer

Contact us

General
01904 375 029

Studio/competitions
01904 375 030

Email YorkMix »

5-6 King's Court
Shambles
York  YO1 7LD

Listen to us

You can listen to YorkMix Radio using your DAB+ radio, Alexa or Google smart speaker, or online using the links below.

Click here to listen to YorkMix Radio »

Download the app from Google Play store
Download the app from Apple App store
About us

YorkMix is a trading name of
York Sound Ltd

Registered in England
Company no: 12831940
VAT no: GB289462452

YorkMix Radio public file

  • About
  • Public file
  • Privacy policy
  • Corrections & complaints
  • Contact

Copyright © 2025 YorkMix