A woman tripped on uneven paving in York and was found by a passing driver bleeding and with fractures.
Now work to repair the paving, outside shops in Moorcroft Road, Woodthorpe, is set to begin.
City of York Council highways lead Steve Wragg said officials had called on leaseholders Morrisons to take action and had been informed that works were now set to get underway.
Morrisons confimed that works were set to take place when LDRS approached them for comment.
It comes as Dringhouse and Woodthorpe’s Cllr Stephen Fenton said he hoped people would feel safer once the works are finished following long-running concerns.
It follows previous unsuccessful efforts to get the paving repaired in 2021, when a petition signed by 60 people was presented to previous leaseholder McColl’s.
Those efforts were prompted by a number of incidents where people tripped and fell on the uneven and rocking paving.
One woman was left with badly bruised knees, a bleeding lip and hands and a fractured finger after tripping over and falling in September 2022.
She was later found stranded on the ground by a passing motorist who stopped and offered to help her.
Long-term concerns
Liberal Democrat Cllr Fenton said the works had been a long time coming.
The ward councillor said: “It is great to see that works are underway to make the paved area in front of the shops safer.
“We want to encourage people to shop locally and support the fantastic businesses that we have in Woodthorpe.
“If people feel safer when they are out and about, then that’ll be good for business.”
Council head of highway asset management Mr Wragg said: “We have written to the owners of the land to recommend they take action and we have been informed that works on the site are now underway.
“Where the situation is extremely dangerous the council can step in to carry out works and charge them to the landowners, but this was not the case in this instance.”