£50 Currys voucher to buy a streaming device if you still can’t get a signal from Bilsdale

The latest offer of support to people still without TV pictures following the fire at the Bilsdale Mast in North Yorkshire has been announced.

However it won’t help those who have poor broadband which is often a factor in TV ‘not spot’ areas too.

Last week a temporary, 80-metre mast was switched on, restoring TV services to approximately 95% of households across the North East and North Yorkshire.

Following testing of the signal from the temporary mast using a helicopter, they now believe around 16,000 homes are still in so-called “not spots” and will receive only a poor or no TV signal.

Arqiva is providing households in those specific areas a £50 voucher for Currys which can be spent – in store or online – on an alternative fix to receive free to air TV such as BBC or ITV.

People can choose from a range of TV streaming devices, such as the Roku Express HD Streaming Media Player or the Amazon Fire TV Stick Lite.

Letters containing instructions on how to claim the Currys voucher are being sent out this week. Residents will then need to enter their names, addresses and a unique voucher claim code.

Any funds left over from the voucher after buying a TV streaming device can be used by the householder.

As these devices require WiFi and broadband they will not provide a solution for everyone affected in the specific areas receiving the letters. If that is the case, then householders can call us on 0800 121 4828 to discuss how they can can help.

Shuja Khan, Chief Commercial Officer at Arqiva, said: “We continue to work round the clock to fill the gaps in coverage with additional towers. However, alongside this we are announcing the latest step in Project Restore today.”