Work is continuing to restore broadband services in York that were cut-off after contractors damaged fibre cables.
As YorkMix reported yesterday, contractors for Vodafone severed a large fibre bundle during network repairs on the A1237 near the bridge leading to Shipton Road.
The cables mainly belonged to CityFibre, and were used by a number of internet service providers including TalkTalk, EE and Vodafone.
Hundreds of customers were hit by a broadband blackout, which began at 8.55pm on Wednesday.
One of the internet providers affected was York Data Services. It has been keeping customers up to date with progress to repair the damaged broadband.
Originally, it was hoped that everyone would be reconnected late yesterday afternoon, but the repairs have proved more challenging than originally thought.
In its latest update at 8am today (Friday, 17 November) York Data Services said: “Re-splicing has been ongoing through the night, restoring services to the majority of customers.
“However due to the scale and complexity of the incident, there are still a significant number of affected circuits to be re-spliced. Works are ongoing to restore the remaining services.”
Meanwhile, Vodafone has now responded to our request for a response.
A spokesperson said: “On Wednesday evening, contractors were carrying out routine works in York.
“While doing so, a fibre cable was damaged. The network provider was notified and are fixing the issue. We’re sorry for any inconvenience here.”