Just one in four seats available per bus – and the other transport changes in York

28 May 2020 @ 7.49 pm
| Transport

With a phased reopening of schools and shops in June, there will be renewed demand to use public transport.

Bus and train companies have worked with City of York Council to make some changes to keep travel safe. Here are the key updates.

On board the bus

Bus operators are putting in place new safety measures to protect staff and customers.

These include reducing the number of available seats on board each bus – just one in four on First York for instance, which works out at either ten or 12 people per bus.

Bus companies are encouraging the wearing of face coverings, ensuring alighting passengers are clear of the bus before anyone else boards and keeping a safe distance when boarding.

Changes at bus stops

Customer safety information will be displayed at bus stops.

When queueing passengers are asked to stay two metres apart. Additional measures may be put in place at stops to manage social distancing.

Paying for your ticket

To help prevent unnecessary contact, passengers are asked to use cashless payment methods, such as contactless debit cards, smartcards or M-ticket apps wherever possible.

Photograph: First York

Travel concessions

To help support essential journeys on peak time buses, normal concessionary travel rules will apply from Monday (1 June). Bus passes will be accepted for concessionary travel only after 9am on weekdays and at any time on weekends, with the exception of blind persons who are permitted to travel at any time of day in York. 

Changing timetables

Bus operators and the council are working to update timetables as quickly as possible.

A council spokesman said: “Please note that due to the short notice nature of these service changes, some timetables on journey planning websites, apps and real-time information screens may not be updated immediately.”

Visit bus operator websites for the latest timetable information.

Park & Ride

  • Services 2A, 7 and 9 (Rawcliffe Bar, Designer Outlet and Monks Cross) will run every 10 minutes at peak times, 15 minutes during the day and every hour during the evening. A half hourly service will be provided on Sundays.
  • Last Park & Ride buses from the city centre will depart at 22:15 (service 2A), 22:45 (service 7), 20:05 (service 9, Mon-Sat) or 19:00 (service 9, Sundays).
  • The Designer Outlet car park remains closed until further notice- service 7 is using the same stop as service 415 (on the roundabout).
  • Services 3, 8 and 59 (Askham Bar, Grimston Bar and Poppleton Bar P&R) will remain suspended until further notice.

Rail service changes

Rail service levels are also gradually being increased. Please use contactless card payments wherever possible and note that most rail services now require seat reservations before travelling.

Latest updates on these websites:


Grand Central



Transpennine Express