Website Innserve Ltd
Keep Britain Pouring
Customer Service Team – Coordination & Planning
Permanent full-time position
Skip the commute and enjoy hybrid working as part of an award-winning company.
No previous experience needed – if you are organised and enjoy planning, you’ll thrive in this post.
Are you looking to play a key role in a dynamic, fast paced, customer and colleague centric environment, that also offers you flexible hybrid working?
If you pride yourself on being an organised individual, who is motivated and passionate about providing exceptional customer service, then this may be the role for you. This is an exciting opportunity to join our supportive and growing team in the Customer Service Centre at Tadcaster, with excellent training provided.
Innserve are the leading drinks dispense company in the UK, supplying, installing, and maintaining drinks dispense systems in over 80,000 outlets! You’ll be working with some of the country’s most well-known hospitality brands.
The Role – be the voice of Innserve!
Fully comprehensive training will be provided.
Hours of work are 35 hours per week Monday to Friday 9am to 5pm
Hybrid working options – minimum of two days in the office and three from home.
Raising survey and installation jobs, planning and organising technicians day to day activities and speaking with customers to ensure they are ready for the technician’s visit.
Dealing with referrals from technicians and keeping our customers up to date with any changes.
Working to agreed timescales to ensure work is completed by the expected date.
Who we’re looking for?
You will be confident at communicating and able to form positive working relationships with technicians and customers.
You will have good attention to detail, be organised, self-motivated and can work independently with the ability to plan and prioritize workloads with a structured approach.
You will be a strong team player who wants to succeed.
You will be happy to assist and support colleagues around you and juggle your priorities to achieve team goals as well as personal ones.
An understanding of the licensed trade would be a distinct advantage, but not essential.
No previous experience needed
Why work for us? We offer a great benefits package including:
Quarterly Incentive*inclusive in salary
Company Pension Scheme
Generous Life Assurance Scheme
31 days holiday per year
If this role sounds right for you, then submit your CV by email to [email protected] or complete our application online – Click “Apply Now” next to the vacancy. It only takes a few minutes to complete.
For more info visit innserveltd.co.uk
Innserve is committed to being an equal opportunity employer.
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